Privacy Policy

At THEPRINT1, we are committed to protecting the privacy of our customers and their personal data. This policy clarifies the type of data we collect, how we use it, and how we protect it.

Information We Collect

We may collect information necessary to process orders and provide service, such as name, mobile number, email, shipping address, order details, design files or logos, and payment information processed through authorized payment providers.

Use of Information

We use your data for the purpose of fulfilling orders, communicating with you, confirming printing details, arranging shipping, issuing invoices, improving service, and responding to inquiries and support requests.

Design Files and Logos

Files sent by the customer are used solely for the purpose of reviewing and fulfilling the printing or packaging order. We do not use customer designs or logos for marketing purposes without prior consent from the customer.

Data Sharing

We do not sell or rent customer data. We may share some necessary data with service providers involved in order fulfillment, such as shipping companies, payment providers, or production partners, only to the extent necessary to provide the service.

Data Protection

We use appropriate procedures to protect data, and the site operates via a secure connection. However, data transfer over the internet cannot be 100% guaranteed, so we strive to minimize the data collected and use it only for the required purpose.

Data Retention

We retain order data for the period necessary for customer service, accounting requirements, regulatory requirements, and to process any inquiries or claims related to the order.